 Frequently-Asked Questions
On this
page you will find answers to some of the most commonly-asked questions we get sent about
using the XCommentpro ratings script software. Hopefully, you will find the answers to the
questions you may have at this time - all you need to do is click your question in the
list below and you'll be taken straight to the respective
answer.
Ratings script questions, how to use XCommentPro,
and more...
If you have
a question that is not answered below then please don't hesitate to send us your question
directly - there's a form you can use at the bottom of this page.
What does the XCommentPro ratings script software actually
do?
XCommentPro is a software tool for creating, publishing and
embedding "Commenting / Ratings Script" interactivity into your web page content. You can see a
simple example of XCommentPro in action either at the Example page, or by watching the Demonstration Video.
There's also a full features list available for you to review
on the Features Page. ↑Back to Top
Will I be able
to use XCommentPro if I am new to computers / web design?
Yes. XCommentPro has been designed to make it possible for
anyone to use, no matter what their previous experience, unlike many of the commenting solutions
that have been available up to now. There are also detailed manuals and instruction to help you
along the way. ↑Back to Top
Is XCommentPro
suitable for professional users?
Absolutely. XCommentPro short-cuts the whole process of
setting up scripts/SQL databases and so on, required by mist of the other options on the market
today. Also, XCommentPro features far more in the way of feature-set, making it the perfect tool
for your long-term commenting/rating needs. ↑Back to Top
Will
XCommentPro work with Dreamweaver / FrontPage / ExpressionWeb and other major web authoring
applications?
Yes. XCommentPro will work with any of the major web site
authoring packages on the market. ↑Back to Top
Will
XCommentPro work with XSitePro?
Yes it will. XSitePro even has some special functionality built
right in, which makes the embedding of commenting into you web page easier than ever... simply a
case of calling up your commenting system from the Right-Click
Menu. ↑Back to Top
Can I use
XCommentPro if I am manually coding my web page content?
Yes you can. XCommentPro gives you the necessary snippets of
HTML code that you simply need to drop into your page source code to add a fully-featured
commenting system. ↑Back to Top
How many
commenting systems can I add to my web pages?
As many as you want - there are no limitations on how many
pages you add commenting to. ↑Back to Top
Can I use the
software across multiple web site domains?
Yes. XCommentPro allows you to creating commenting systems (a
full-blown ratings script) across as many web sites as you want. ↑Back to Top
How much does
the XCommentPro ratings script software cost?
Only $97. For a single, one-time payment you will have an
application that will meet your commenting needs for years to come, across all of your web sites
and pages. ↑Back to Top
How many PCs
can I install XCommentPro on, if I purchase a license?
When you register your copy of XCommentPro you will have the
option of installing your copy of XCommentPro on a maximum of two PCs. ↑Back to Top
Does
XCommentPro work on a Mac?
Not natively. XCommentPro is designed to work in a Windows
environment, so on PCs and on intel-chipset Macs running VMWare or
Parallels. ↑Back to Top
Is there trial
version of XCommentPro I can try out?
Yes there is. You can download a free trial version from the
Download
Page. ↑Back to Top
What are the
limitations of the trial version?
The trial version allows you to create commenting systems on
your web site pages, unrestricted, for thirty days. These commenting systems will be fully
functional for the trail period also.
Upon the trial ending, the XCommentPro software will cease to
function, and the commenting systems on your web site's pages will have limited functionality
also, although comments posted up to that time will continue to be displayed, along with a
text-link advertisement.
At the end of the trial period, you may either leave the
comments on your web page, register your copy of XCommentPro, or you may remove the commenting
system from your web page(s) altogether simply by deleting the embedding code from the page in
question. ↑Back to Top
How do I
upgrade from the trial version to a licensed copy?
When you run the trial version of XCommentPro you will be
presented with a button, on loading the software, which you may click to order your license
code. Alternatively, you can go ahead and purchase your license by clicking this link. ↑Back to Top
Do I get a
physical CD with the software on, or is it a download?
XCommentPro is an instant download, which means you don't have
to wait around for shipment of a physical CD. Within minutes of your order being placed you will
be able to get started using this product. ↑Back to Top
Do you offer a
money-back guarantee?
Yes we do. We're so sure you'll love the XCommentPro software
we're backing it with a full 30 day money-back guarantee. If you are not happy in any way with
the software then you simply need to submit a support ticket to us requesting a refund. It's as
simple as that. ↑Back to Top
What do I do
if I get stuck, using the software?
If you run into difficulties at any time, we recommend working
through the following four steps, in finding help and support:
 |
Press "F1" on your
keyboard while viewing the feature you're struggling with. This will
load the XCommentPro Manual, at the page covering that feature. Hopefully you'll
find the answer to your question in that page. |
 |
Submit a post to the XSitePro
Forum. This is one of the quickest ways to find the answer to your
question, since the XSitePro forum is packed full of XCommentPro users, too! With
over 17,600 members you're sure to get a response. |
 |
If you can't find the answer to your question using
the methods above, then please don't hesitate to submit a support
ticket to our dedicated support team. You can send your question
using a form further down this page. ↑Back to
Top |
What if my question is not listed
above?
If none of
the answers above help you, then feel free to submit a support ticket to our
knowledgeable team here at XCommentPro. Tickets are answered within 24 hours of being
submitted during working days (Monday to Friday). Tickets submitted after Thursday
evening may not be answered until the following Monday.
To
submit a support ticket request, click the
button below:
|
